---
title: "Modes"
description: "The different modes offered by XEOX Remote"
category: "XEOX Remote"
subcategory: "XEOX Remote"
last_updated: "2024-12-03"
source_url: "https://docs.xeox.com/xeox-remote/1rdMuX9BeDiEeWiLgvoihc/modes/bNQttiJCsdTNJ4qmsRY4io"
---

# Modes

XEOX Remote offers three distinct modes, each enabling different types of interaction with the selected device. These modes are:

[Remote Support](#39f57913cda583d895ee011ae5e53d52)[Remote Desktop](#74757913cda583d8824a81e72ab23edc)[Terminal](#e2f57913cda582b4b82e815fe874f61a)

## Remote Support

Allows you to provide support to a user that is currently logged onto the device. To use this mode, simply select the user you want to support from the user dropdown menu and click **Start**. XEOX Remote is then started on the machine and the selected user is prompted to either share his screen or give you full access to his machine.

![notion image](https://docs.xeox.com/media/c1c579e9e66e7c89.png)

## Remote Desktop

This mode enables you to access the device using a graphical user interface (GUI). It functions similarly to the Remote Desktop Protocol (RDP). To connect, you need to provide the username and password of a user account on the target device.

> By entering domain\\username you can connect to a specific domain.

![notion image](https://docs.xeox.com/media/8d4e48f411af75c8.png)

![notion image](https://docs.xeox.com/media/80934831762604c3.png)

## Terminal

This mode provides access to the device via a command-line interface. Depending on the device's operating system, you'll get either a cmd (Windows) or bash (Linux) shell. To connect, simply enter the login credentials for a user on the device.

![notion image](https://docs.xeox.com/media/49dda57613153bd1.png)

![notion image](https://docs.xeox.com/media/533c46546bcb5165.png)